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#Can i email spotify customer service how to#
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If, for some reason, you can’t cancel via the website, iTunes, or wherever you started the service (even in the case of fraud), contact the company for further assistance. Of course, you could always contact your financial institution to put a stop to future payments (this may or may not be the best solution depending on how you’re paying for the service), or you can fill out Spotify’s Contact Us form for more help. If you can’t log into your Spotify account, you’ll have some difficulty getting the service canceled. Then, click Disconnect from Facebook when the option appears. All you need to do is open Spotify on a web browser and go to the Settings.Ģ.

#Can i email spotify customer service password#

However, if you set up your Spotify account with an email and password then later connect it to Facebook, you can disconnect your accounts.ġ. You will have to curate all of your content again. Just beware all of your previous music, playlists, and downloads will not be available if you do this. Once you’ve canceled your account, use your email and a unique password to create the new account. Spotify gives its users several different sign-in options, and if Facebook is yours, you’ll need to close your account per the instructions above and start over with a new account. Your only option will be to open a new account and create new playlists. The account and all of its data are gone when you close the account. Once you’ve opted to close your account, there aren’t any options for recovery. The same username cannot be used more than once. Also, if you choose to reopen your account, you will need to choose a different username according to Spotify. As mentioned above, there is no way to recover your account once it is closed. Once you’ve canceled your subscription, you will need to contact Spotify to delete your account permanently.

#Can i email spotify customer service tv#

If you signed up for the service using another partner (i.e., your cell phone provider, TV provider, or another service), you would need to cancel using that outlet’s instructions.

As stated above, you will still have access to the Premium service until the next billing date. Locate and tap on your Spotify Subscription, which will be listed on the screen below.Next, tap on your Apple ID at the top and then tap on View Apple ID in the pop-up window that appears.On your iPhone open Settings and tap iTunes & App Store.If you’ve done this, follow these steps to cancel your subscription: ITunes is a service that allows you to sign-up for other subscriptions using your Apple ID payment methods. You’ll now go to a cancellation page that shows you the end date of your subscription as well as the option to provide feedback, populate the best answers and click Submit at the bottom.Now, the website will ask you to confirm your cancellation click Yes, Cancel.Follow the preceding prompts to complete your cancellation.

#Can i email spotify customer service free#

Then, scroll down to the Free section and click Cancel Premium.

You will still have access to the Premium service until that date. Note: Notice the date in the screenshot above.

Click on Account in the menu that appears.

Visit the Spotify website, login and click on your profile in the upper right-hand corner.

If you’ve signed up for the Premium service directly through Spotify, do this to cancel the service: The first thing you’ll need to do is figure out where you’re paying for the service and cancel it accordingly.Ĭancel the Subscription – Spotify Website Some users signed up through an iTunes subscription, while others may have used their Google Play subscription or another service. Simply going to the Spotify website to cancel your account only works if you set up the service through Spotify.

This may seem straightforward enough, but there is one hiccup you may run into where do you cancel it?

#Can i email spotify customer service how to#

How to Cancel Your Spotify Subscriptionīefore you delete your account, you’ll need to cancel any paid subscriptions you have with the service. Plus, if you have a student discount, you won’t be able to apply it to another account until a year after you first signed up for it if you decide to return to Spotify. However, if you proceed to delete Spotify completely, you’ll lose access to those playlists both on and offline.Īdditionally, deleting your Spotify account will mean you lose your username. If you unsubscribe but continue to use Spotify Free, you will still be able to stream those playlists, and they’ll be in your listening history.